Genuine Ford parts have a 12 month warranty period or 20,000 kilometers. Aftermarket parts have 6 month warranty period or 10,000 kilometers.
Warranty applies to the part only. It does not cover labour or any other costs associated with the repair of the vehicle or any consequential loss in relation to the product.
Warranty will be void;
- If the product has been incorrectly installed or damaged during the installation process
- If the product shows evidence of contamination
- If there is misuse or alteration of the product from its original manufacturers specifications
It is recommended that parts be fitted by a qualified professional.
Claim Procedure
If a product is suspected to be faulty, notify us promptly at sales@fordtransitparts.com.au. Proof of purchase must be given with explanation of issue and photo evidence (if available).
Goods will be returned to the manufacturer for review in which if deemed warranty, goods will be either replaced or repaired at no cost to the customer.
If a replacement product is required prior to the decision of the manufacturer, this will be at the cost of the customer. If the product is a valid warranty, the product will be credited.
